Hi Guys unfortunately we have to enforce a cancellation policy. As we are an appointment only business, it costs us money for no shows and late cancellations.
- We require 24 hours to cancel an appointment.
- No shows will be charged 50%.
- Same day cancellation will be charged 35%.
This will be taken from your card from online booking or added to your next treatment for none online bookings.
If you think you are going to have any of these issues please reach out to us via text, email or phone call.
I hope you all understand,
Tan By Gwen.